For the
Bodyshops

ClaimWatch is an online job tracking system which the bodyshop updates as vehicles move through the repair process. The system requires minimum input and jobs can be moved forward to the next repair stage by a single click in the status of repair column. This automatically generates and updates both customer and work provider webpages, and customers can also receive text messages on their mobile phones.

The bodyshop can use the on-screen repairs list as a 'work in progress' list and is therefore able to monitor workflow more efficiently. Everyone is kept informed and customer care levels are greatly enhanced.